Young Life is a Christian ministry whose mission is introducing adolescents to Jesus
Christ and helping them grow in their faith. All duties are to be performed in a
manner that is compatible with the mission of Young Life.
Volunteer Front Desk Receptionist
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Position Note: |
We are looking for volunteers to serve between the hours of 1-5 p.m.
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Location: |
Colorado Springs, CO
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Full or Part Time: |
Part Time
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Posted Date: |
February 19, 2010
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Position Status: |
Open
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Description:
A customer service-oriented person who represents Young Life in a professional manner to staff, vendors and visiting public while providing back up to the Building Services department and assistance to other Service Center departments as needed.
Responsibilities:
- Greet, screen and route Service Center staff, visitors, vendors, contractors, laborers and visiting camping and field staff.
- Assure that appropriate security badges are provided to all guests and that all guests are appropriately escorted.
- Assure that all Service Center staff are wearing security badges and provide them with alternative badges as necessary.
- Close lobby and maintain professional presentation of lobby and personal workspace.
- Answer general questions about Young Life. These may include questions regarding the application process and mission purpose.
- Route requests for information to appropriate department or provide appropriate corporate literature to those requesting it.
- Contact Service Center tour coordinator when a tour request arises.
- Maintain awareness of procedures for Service Center and/or lobby emergencies and facilitate communication during emergencies as necessary.
- Follow Building Services procedures for maintenance requests or security issues.
- Work in conjunction with the security officer to ensure shared duties are appropriately handled and understood.
- Work in conjunction with the security officer to coordinate breaks and other responsibilities that will take you away from the front desk.
- Perform Building Services department tasks as necessary to support the Building Services department and the Service Center.
Qualifications:
- Must have strong verbal and written communication skills.
- Microsoft Office Suite proficiency (40 to 45 wpm).
- Must have previous customer-service experience.
- Must have exceptional customer-service skills.
- Strong organizational and problem-solving skills.
- Must have strong Internet-navigation skills.
How To Apply:
Qualified applicants must complete a Young Life Service Center Volunteer Application. Please complete this online application via the link below. Your application will be sent to the Young Life Service Center Human Resources department.